references
Digitizing, analysing, automating – a solution for all inbound mail
Motivation
When mail arrives in an organisation, that’s when the work begins: opening, viewing, sorting and distributing. Depending on the volume of mail, this can take up to several days. The costs and time involved are critical, especially if important customer, supplier or client correspondence fails to reach the correct recipient in time. Optimum inbound mail processing relies on a continuous-media process and therefore requires all inbound documents to be digitised and processed automatically.
Solution
DOXiS4 Inbound Center is an all-in-one solution for automating inbound document processing and is the first element in a company’s electronic business process management. DOXiS4 Inbound Center uses comprehensive methods for analysing the content of documents and extracting data. Self-learning technologies based on the learning-by-example concept play an important role. The technology’s ability to learn simplifies the customisation, maintenance requirements and modification costs for changing document types. Even new classes can be created very easily compared with rules-based systems. DOXiS4 Inbound Center consists of three components:
- DOXiS4 Capture – powerful scan client for flexible scanning solutions
- DOXiS4 InboundMaster – rapid identification and classification of inbound documents for processing
- DOXiS4 InvoiceMaster – automated processing of creditor invoices
Product features
- Universal solution for all inbound mail and other document sets – structured, partially structured and unstructured
- The technology’s ability to learn simplifies customization, reduces maintenance requirements and lowers modification costs
- Simple development of new classes
- Electronic and image-based documents in one process (CI and NCI)
- High savings potential through automated classification and data extraction
- Flexible use of different modules for character recognition (OCR, ICR, OMR and barcodes)
- Combination of content-based learning methods and rules-based methods, both for classification and extraction
- Innovative generic and learning table analysis
- Combination of text-based analysis methods and layout analysis
- Supervised learning and ‘learning in the background’: Short set-up times and continual optimisation in operation
Fields of application
- Automated processing of general (letters, faxes, etc.) and specialised inbound documents (debtor and creditor documents)
- Automated classification and processing of emails and other electronic inbound documents for online information and content management systems like Internet enquiries and forms
- Automation of individual order-processing processes through complete analysis of document content
- Automatic assignment of inbound documents to existing records, current workflows and for filing in document management systems and electronic archives
References
Interesting customer applications using DOXiS4 Inbound Center can be found in the left-hand panel. Click on the customer name to find out more.
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